Logistics Support
A logistics support VA handles the administrative and coordination layer of your physical and digital operations, from shipping to supply chain scheduling to facility coordination.
Discuss your support needs ↗
The day-to-day scope
What your assistant can handle
Shipment tracking
Monitor outbound and inbound shipments and report status proactively.
Inventory coordination
Maintain inventory logs and flag reorder thresholds.
Delivery scheduling
Coordinate delivery windows with vendors and internal teams.
Carrier coordination
Communicate with carriers and freight partners on your behalf.
Documentation management
Manage shipping documentation, packing lists, and compliance forms.
Exception handling
Identify and escalate delays, damages, or discrepancies before they escalate further.
Where this role helps
Built for your working reality.
Operations director (product company)
Logistics admin consumes operations team time that should go to higher-leverage work.
Dedicated logistics VA frees operations staff to focus on process and strategy.
E-commerce operations lead
Shipment tracking and exception management is manual and reactive.
Creates a proactive monitoring layer that surfaces issues before customers notice.
Supply chain coordinator
Communication with carriers and suppliers is fragmented and slow.
Centralizes logistics communication in a single VA-owned function.
Getting started
A practical path to delegation.
Logistics audit
Map current shipment volumes, tools, and carrier relationships.
Process setup
VA documents monitoring routines and exception escalation paths.
Daily monitoring
VA tracks shipments, flags exceptions, and handles routine carrier communication.
Before the handoff
Give the role a clear brief.
Start with shipment tracking and inventory coordination. Share an example of completed work, the current process, and the person who approves changes.
Inputs your assistant will need
Provide approved access, current templates, task frequency, deadlines, and the escalation contact. Keep permissions limited to the agreed responsibilities.
A useful weekly handoff
Ask for completed tasks, pending items with owners, upcoming deadlines, and decisions needed from your team. Agree on what requires approval before any commitment is made.
From clients of our parent company · Stealth Agents reviews
Great communication, efficient and proactive assistant, visible business growth.
The easiest VA onboarding process. Communicative and helpful throughout.
Lindsay has been incredible. She handles the tactical work, which has freed me up to focus on bigger-picture initiatives.
They have made a real difference in our day-to-day operations and truly feel like part of our internal team.
The team learned my brand and goals and transformed my business. My dream team.
We especially appreciate how diligent and pleasant Evy is. True pros.
Agents tackled diverse tasks seamlessly and manager Charm consistently provides excellent talent matches.
Stealth Agents provided me with a fantastic virtual assistant who has been an absolute asset.
Paolo is exceptional. Communicative, fast turnaround, quality work every time.
Continuously impressed by professionalism, punctuality, attention to detail, and the kind family approach.
Questions about this role
How do we define the scope of logistics support support?
Start with the recurring responsibilities listed above and the volume of work you expect. During the consultation, discuss coverage, tools, experience, and approval limits so the role fits your operation.
Can the assistant use our existing tools?
Share your systems and access requirements during the consultation. Tool familiarity and any training needs should be confirmed before the handoff; your team controls permissions.
Who makes final decisions?
Your team keeps responsibility for approvals, budgets, commitments, and policy. The assistant coordinates agreed tasks and escalates exceptions to your designated owner.
Related support
A clearer working week
Start with the work
that keeps coming back.
Bring your recurring tasks, existing tools, and the handoffs that need attention. We will help you define a practical starting role.